14 lines
11 KiB
JSON
14 lines
11 KiB
JSON
{
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"articleContent": "<div>\n<p><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><img style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https://hw-media-cdn-mingchao.kurogame.com/object/1716134400000/qzqxoovomofuu1tr23-1716202357904.jpg\" alt=\"\" width=\"800\" height=\"450\" /></span></p>\n<p> </p>\n<p><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Dear Rover:</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>Wuthering Waves is set to release on 2024/05/23 10:00 (UTC+8)!</strong> The game is now ready for pre-download. Please follow the instructions to install the game client.</span><br /><br /></p>\n<p><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">✦Pre-download Instructions✦</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">①Platforms: PC, Android, iOS; data-sharing is available between multi-platforms</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">②Link: <span style=\"color: #e67e23;\"><strong><a style=\"color: #e67e23;\" href=\"https://wutheringwaves.kurogames.com/en/\">https://wutheringwaves.kurogames.com/en/</a></strong></span></span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">③Note: A notice with \"Wuthering Waves will launch on 2024/05/23 10:00 (UTC+8)\" will be shown on the screen before the server opening. Please wait in patience.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">✦Device Requirements✦</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">To ensure a smooth experience, please refer to the following requirements:</span><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">①Minimum:</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Android: System version 7.0 and above, Snapdragon 835, Dimensity G71/72 or processor of equivalent performance. </span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">iOS: iOS 14 and above operating system; iPhone 11 and above models; iPad with A13 SoC or processor of equivalent performance.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">PC: </span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><Operating System> Windows 10 64-bit</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><CPU> Intel I5 (9th Gen)/Ryzen 2700 </span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><GPU> Geforce 1060/RX570/Intel ARC A380</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><RAM> 16G and above</span><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">②Recommended</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Android: System version 7.0 and above, Snapdragon Gen1+/Gen2/Gen3 processor or MediaTek processor of equivalent performance.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">iOS: iOS 15 and above operating system; iPhone 13 and above models; iPad with A15 SoC or processor of equivalent performance.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">PC:</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><Operating System> Windows 10 64-bit</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><CPU> Intel I7 (9th Gen)/Ryzen 3700</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><GPU> Geforce 2060/RX5700XT/Intel ARC A750</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><RAM> 16G and above</span><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">③Required Storage Space</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Android/iOS: 12G</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">PC: 25G; we recommend you install the game client to SSD</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">✦Game Launcher FAQ✦</span></strong><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q1: The Game won't run after installation. A prompt says: \"vcruntime140_1dll was not found\".</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A1: </strong>Please reinstall the Launcher and download the Client again. If this happens repeatedly, please follow the instructions here to install these files before running the Launcher:</span><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">a) Error when installing the Launcher:</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Download this file: <span style=\"color: #e67e23;\"><strong><a style=\"color: #e67e23;\" href=\"https://aka.ms/vs/17/release/vc_redist.x86.exe\">https://aka.ms/vs/17/release/vc_redist.x86.exe</a></strong></span></span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Install the program.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Reinstall the Launcher.</span><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">b) Error when running the Launcher:</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Download this file: <span style=\"color: #e67e23;\"><strong><a style=\"color: #e67e23;\" href=\"https://aka.ms/vs/17/release/vc_redist.x64.exe\">https://aka.ms/vs/17/release/vc_redist.x64.exe</a></strong></span></span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Install the program.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Reinstall the Launcher.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q2: My screen went blank after I started the game, and when I clicked on somewhere a pop-up would say: \"Program not responding\".</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A2: </strong>To troubleshoot this issue, please try the possible solutions below:</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Check if your device meets the specs listed above.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Add the game to your malware protection programs' whitelists, then restart the game.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Shut down the program and restart the game.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Find launcher.exe in the game's installation directory. Right click→Properties→Compatibility Tab→Check the box that says \"Run this program in compatibility mode\"→Apply and OK. Then restart the game.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Update your graphic driver to the latest version, then restart the game.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">- Click on the \"Repair\" button in the top right corner to verify and repair the game's files.</span><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">If the issue persists, contact our Customer Service.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q3: When I download the game, the download speed is slow/unstable.</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A3: </strong>The download speed is subject to your internet connection and the number of concurrent downloads. Please wait patiently.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q4: The download speed went to zero and the download was stopped.</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A4: </strong>Please make sure your internet connection is working. If the download doesn't start, try pausing and resuming the download later. If this issue persists, contact our Customer Service.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q5: My malware protection program says \"dll files being modified\" during the download.</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A5: </strong>All downloaded content is essential for the game to function properly. If your anti-malware blocks the download, try dismissing the prompt or temporarily disabling your protection to re-download the game safely.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q6: The game crashes or exits immediately after starting up.</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A6:</strong> You can try clicking on the \"Repair\" button in the upper right corner of the launcher to repair the files. This might take a while. Please be patient before it is completed.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Q7: The launcher indicates \"Repair Complete\", but the game still crashes or exits immediately after starting up.</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><strong>A7: </strong>Please restart your computer and try repairing it again. If this issue persists, please contact our Customer Service for assistance.</span><br /><br /><br /><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\">✦Official Customer Service Contact✦</span></strong><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">If you encounter any questions during installing or playing the game, please contact our customer service through the following way:</span><br /><br /><span style=\"color: #e67e23;\"><strong><span style=\"font-size: 14pt; font-family: 微软雅黑;\"><a style=\"color: #e67e23;\" href=\"wutheringwaves_ensupport@kurogames.com\">wutheringwaves_ensupport@kurogames.com</a></span></strong></span><br /><br /><br /><br /><span style=\"font-size: 14pt; font-family: 微软雅黑;\">Thank you for your continuous attention and support for Wuthering Waves!</span></p>\n<p> </p>\n<p> </p>\n</div>",
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"articleId": 748,
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"articleTitle": "Wuthering Waves Pre-download Instructions",
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"articleType": 58,
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"articleTypeName": "Notice",
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"endTime": "2099-01-01 00:00:00",
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"gameId": "G152-en",
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"startTime": "2024-05-21 18:00:00",
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"articleDesc": "",
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"createTime": "2024-05-20 18:52:55",
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